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Brightside Cleaning Services !
&n...bsp; Cleaning Homes by the Sea For 30
years.
So
Look on the Brightside , isn’t it about .
. .
TIME??
HOUSE CLEANING -- By The Sea For Over 25 Trusted
Years!
At Brightside Cleaning Services
we take pride in punctuality , dependability and a job well done .
All of our people are experienced and trained, their background is checked,
and all references are verified. We send a quality " score card " to be left periodically to
ensure complete satisfaction.
We offer Weekly, Bi-Weekly,
Monthly and Occasional service to Orange County locations. We can do pre and
post party cleanup, as well as move-in and move-out cleans. Hear what
our clients have to say about us .
What Our Customers Are Saying
" Superb white glove service--as
usual!"
The Brown's of Irvine , CA
"Your
girls did a great job. I will call you again when I have a
vacancy!"
Mrs. Hewitt of Corona Del
Mar, CA
“ After Brightside cleaned a vacant apartment on short notice:
"Thanks for a clean, professional Job!"
Ron of Costa
Mesa , CA
"We
are very happy with the cleaning service, and the cleaning girls are very
nice, and professional. If you ever need a referral, we would be more than
happy to tell people how pleased we are."
The Clapp Family of Orange , CA
" In the
bathrooms, everything is spotless and the kitchens look just fine. They do
a very thorough job of dusting, and the floors look great. The maids are
friendly and neat, and I appreciate their work very much."
M. Menniger, Newport Beach
"I
used to use Brightside when I lived in Irvine , CA ,
but work forced me to move out of the state. When I returned I was
delighted to see Brightside was still in business after all this time. My
new wife and I are very happy with the service, and we highly recommend
them ."
Mike Benvenuti of Newport Coast , CA
Frequently
Asked Questions
1. What does Brightside Cleaning
do?
Brightside Cleaning is a full
service cleaning company. Our experienced staff can provide regular
and one-time cleaning services for you, for your home, your office, your
carpets, your windows or new construction location.
2.
What is the score card?
The “score card” is our report
card, and your tool for ensuring that you are getting what you need.
Periodically, we will leave a score card for you to let us know how we
did. Of course, it’s completely optional.
3. How does your price and quality compare to other
services?
Our clients tell us that that
our prices are fantastic for the value that we deliver. Will we be
the cheapest bid that you will receive? Probably not. We focus
on quality and giving you what you are paying for. For example,
we don’t just run a feather duster over your dining room table and call it
done; instead we use top of the line micro-fiber cloths to carefully dust
each item including chair backs, ledges, and legs. It’s that kind of
quality that keeps our customers with us for years.
4.
Do I need to provide products or equipment?
No. We provide all of that
for you. Not only do we bring everything that we will need to
complete your job to sparkling quality, but we also pride ourselves in
using the best quality equipment and products available to commercial
companies.
5. What’s
“green cleaning”, and why is it important?
We care about our customers, our
staff and the environment, and that is why we use earth-friendly products
to clean and sanitize your home without all of the stinky smells, harsh
residues, or chemical impact that traditional products can have.
6. Do you
clean in teams or individuals?
We do both. One of the
ways we customize your cleaning is to give you the option of a 1, 2 or 3
person team. Depending on the job and scheduling needs we will assign
the best team size to get the job done right.
7.
Do your house cleaning technicians speak English?
Yes. Communication is very
important in this job. In our screening process we make sure that
each team member can effectively communicate with our clients, our
management and other team members.
8.
What kind of training does your staff receive?
We are very careful about
picking the right staff to join our team. Generally only 1 out of
every 20 respondents to our employment listings qualify to work for our
company. After hiring the most eager and brightest candidates we
begin a 40 hour, 6 part training program with standards testing that they
must complete before becoming a Brightside Cleaning Technician. If a
team member wants to become a Trainer or Supervisor, he or she must undergo
additional training. And, we have an on-going weekly continued
education training to keep all of our staff up on the latest techniques in
cleaning, customer service, and problem-solving.
9.
Can you clean my carpets, windows and/or my commercial office space?
You bet! We are a full
service operation and can arrange for your carpets, windows, home or
commercial space, and/or your new construction job to be cleaned.
Call us to find out more details.
10.
Do I need to be home when the cleaning is done?
No. That’s completely up
to you. Our licensed, bonded, insured employees know what they are
doing and can be trusted to do a terrific job whether you are home or
away.
11.
Do you do one-time cleanings or do I need to sign up for regular service?
We can do either one. We
do a lot of party preparation or cleanup, semi-annual deep cleans, get
ready for your mother in-law, etc. The more frequent the service, the
better pricing you will receive, of course.
12.
Laundry, dishes, ironing… What kinds of extras can you do and not do for
me?
Not generally, but let us
know what you had in mind, and we can see if we have the appropriately
trained person that can complete your request.
13.
What is the “Cleaning for a Reason” organization & how does Brightside
Cleaning help people with cancer?
We are proud to be part of
“Cleaning for a Reason”, an organization designed to help women with cancer
get the daily choirs of life handled. Cleaning businesses across the
country choose to participate by contributing money and time to help those
who need it. Brightside Cleaning has always been active in sponsoring
various charity organizations.
14.
Are you part of a chain of cleaning companies?
No. Founder, Hollie
Gillcrease, started Brightside Cleaning, inc. over twenty five years ago,
and loves running an active local business in her community. Running
her own business instead of being part of a national chain allows to design
her business and her services however will best serve her clients, instead
of being restricted to a one-size-fits-all structure.
15.
What happens if something gets broken?
Of course, we hope this never
happens, but in the event that it does just report it to our office, and we
will take care of you right away.
16.
Do you offer a guarantee?
Absolutely we offer a
guarantee! We aren’t happy until you are. If you are
unsatisfied with anything, just call our office within 24 hours and we will
re-clean the missed area, no problem!
17.
I want to get started, what’s my first step?
Call me right now to get started
at (949) 645-7103 , and we will get you an estimate, and get you started
right away!
Website: http://www.brightsidecleaning.com
No Cookie Corner Cutting Service Here!
A lot of cleaning
companies try to tell you what you want in the cleaning service. At
Brightside we can make expert recommendations, but you get to decide how you
want your home cleaned.
housecleaning, maids, maid service, carpet cleaning,
window cleaning, guarantee, spring cleaning, Orange County ,
housecleaner
OUR SERVICE AREA ORANGE
COUNTY :
Newport Beach, Costa Mesa, Lake Forest, Laguna
Beach, Seal Beach, Fountain Valley, Anaheim, Orange, Huntington Beach, Laguna
Hills, Portola Hills, Mission Viejo, San Juan Capistrano, Dana Point
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